First things things: yes, delivery is free!
To mainland UK, at least. We don’t do special deals, qualifying order amounts, coupon codes or anything along those lines. What you see is what you get – let’s keep things simple.
Overview
Our furniture is not stored in a single location, so when your order is placed we figure out the best way to get it from us, to you. We use a variety of well-known and private couriers – whichever suits best to ensure your order reaches you.
How long does delivery take?
We begin processing and arranging your delivery within 24 hours and aim to deliver in 3-5 business days. Unexpected delays can happen for a variety of reasons, although as of writing this on June 30th 2024 we have never had a delayed delivery. Fingers crossed!
Does delivery include building the furniture?
In some cases, furniture requires little-to-no building when it arrives (maybe twisting in a foot or sliding in some drawers). When an item does require further construction this is your own responsibility. We are a very small company hiring third parties to deliver orders who are not insured to deliver your order further than your front door. They are not part of Enfield Home and are not aware what they are delivering (unless it’s blatantly obvious).
Scheduled deliveries
Upon checkout, there is a space for you to add order notes. If you would like your order delivered on a specific day, please let us know. We will try our best to accommodate this and if we cannot, we will give you an email or phone call to work out the best compromise.
Returns
Please see our Returns & Refunds page for more information.